[Petaling Jaya, Malaysia] – Dec 19, 2020 – Daythree, CIDB Contact Centre Operations has been named Gold winner of CCAM Awards 2020 in the ‘Best New Contact Centre this evening.
This corporate category award is to recognize performance across the entire operational spectrum, specific to CIDB services being offered to the end-user. It recognizes capabilities across service delivery, solution’s relevance, people and technology competencies, process excellence and improvements, client value and attainment of operational outcomes.
Organized by Contact Centre Association Malaysia - CCAM. This Awards program is an independent business award program, judged by professional members of the industry, to recognize and reward operational excellence in business services.
The Award is aimed recognizing excellence across the organizations that have greatly contributed to development, enhancement and growth of the business services.
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