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As part of its Customer Charter, CIDB undertakes to carry out the following objectives:

 

A. LOCAL CONTRACTORS REGISTRATION

  • New applications, renewal and upgrading/additional categories & contractor specialization will be completed within 10 working days from the date of application.
  • Application for change in details of registration will be completed within 3 working days.
  • Certificate of Registration will be generated online on the same day of online registration.

B. CONSTRUCTION PERSONNEL REGISTRATION

  • Construction Personnel Identification Cards (Green Cards) to be completed within 10 working days from the date of issuance of receipt.

C. LEVY COLLECTION

  • Levy will be imposed immediately after an online declaration is made.

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