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ASSESS QUALITY OF WORKMANSHIP USING QLASSIC

Introduction

Quality Assessment System in Construction (QLASSIC) is a system or method to measure and evaluate the workmanship quality of a building construction work based on Construction Industry Standard (CIS 7:2006). QLASSIC enables the quality of workmanship between construction projects to be objectively compared through a scoring system.

Objective of QLASSIC

  • To benchmark the quality of workmanship of the construction industry.
  • To establish a standard quality assessment system on quality of workmanship of construction work.
  • To assess the quality of workmanship of a construction project based on the relevant approved standard.
  • To be used as a criterion to evaluate the performance of contractors based on quality of workmanship.
  • To compile data for statistical analysis.

Scope of QLASSIC

QLASSIC sets out the standard on quality of workmanship for various construction elements of building construction work. The quality of workmanship of a construction work is assessed according to the requirement of the standard i.e , Construction Industry Standard (CIS 7:2006). Marks are awarded if the workmanship complies with the standard. These marks are then summed up to calculate the QLASSIC Score (%) for a the building construction project.

QLASSIC assessments are carried out through site inspection and use the principles of first time inspection. Construction works that are rectified after an assessment will not be re-assessed. The objective of this principle is to encourage the contractor to "Do Things Right the First Time and Every Time".

Construction Industry Standard (CIS 7:2006) on Quality Assessment System for Building Construction Work


 

This CIS 7 was developed in November 2006 by CIDB's Technical Committee (TC) that comprises of representatives from Public Works Department (JKR), Jabatan Perumahan Negara (JPN), Real Estate and Housing Developers Association (REHDA), Pertubuhan Akitek Malaysia (PAM), Master Builders Association Malaysia (MBAM), National House Buyers Association (HBA) and other relevant organizations. This standard specifies requirements on quality of workmanship and assessment procedures for building construction work.

 

Construction Industry Standard (CIS 7:2014) on Quality Assessment System for Building Construction Work


 

The Malaysian Construction Industry Standards (CIS), hereby referenced as CIS 7:2014, was developed as a quality assessment system for building construction works standard by the Technical Committee on Quality Assessment in Construction, with the assistance of Construction Industry Development Board Malaysia (CIDB), which acted as a moderator and facilitator for the technical committee throughout the development process of this standard. CIS 7:2014 is an improved and updated version of the CIS 7:2006 standard.

 

There are four category of building assessed using QLASSIC as follows:


i) Category A (Landed housing) – Detached, semi-detached, terrace and cluster houses.

 

ii) Category B (Stratified housing) – Flats, apartments, condominiums, service apartments, small
office home office (SOHO) and town houses.

 

iii) Category C (Public/commercial/industrial buildings without centralised cooling system) – Office
buildings, schools, factories, warehouses, workshops, hangers, small office flexible office (SOFO),
small office virtual office (SOVO), religious buildings, stadiums, community halls, hospitals, airports,
universities, colleges, police stations, etc

 

iv) Category D (Public/commercial/industrial buildings with centralised cooling system) – Office
buildings, schools, factories, warehouses, workshops, hangers, small office flexible office (SOFO),
small office virtual office (SOVO), religious buildings, stadiums, community halls, hospitals, airports,
universities, colleges, police stations, etc

 

Study on Impact of Quality Assessment System in Construction (QLASSIC) has been published.  QLASSIC impact study by CREAM

Other publication on QLASSIC is Sharing of Good Practices Towards Achieving High QLASSIC Score

Why apply for QLASSIC assessment ?

  • Enables you to benchmark the quality of workmanship of your construction project.
  • Provides you a standard quality assessment system on quality of workmanship of construction works.
  • Enhances quality control in construction works.
  • Specified as a quality criterion for contractors performance scorecard.
 

How QLASSIC Assessment Carry Out?

Some assessment photos are as follows:- 


qlassic1 qlassic2
Checking the evenness of surface and hollowness for internal walls.
 
qlassic3 qlassic4
Checking the straightness of the edge or angle for internal walls. Checking the angle for a door frame.
 
qlassic5 qlassic6
Inspecting falls in wet areas and hollowness for floor
 

Why apply for QLASSIC assessment ?

  • Enables you to benchmark the quality of workmanship of your construction project.
  • Provides you a standard quality assessment system on quality of workmanship of construction works.
  • Enhances quality control in construction works.
  • Specified as a quality criterion for contractors performance scorecard.

 

 

QLASSIC Process flow

QLASSIC Assessment will be conducted after completion of a building construction works, before handing over of the completed projects. The flows are as follows. 

qlassic workProcess

 

Assessment Approach and Sampling Process

Prior to carrying out the assessment, construction elements that need to be assessed are determined through a sampling and statistical approach. These samples shall be distributed evenly throughout the project. Assessment samples are selected from drawings and plans of the relevant construction project. All locations in the construction project shall be made available for the assessment. This is to ensure that the selected samples adequately represent the entire construction project.

QLASSIC Assessors

QLASSIC assessment on a construction project shall be carried out by competent assessors appointed by CIDB. These assessors had passed and fulfill requirements set by CIDB. Only assessors that passed the training will be registered with CIDB as qualified QLASSIC assessors. At all time CIDB will ensure appointment of assessors whom will conduct assessment to projects with the highest level of professionalism and integrity.

Interested?  Download and complete the following documents:

Please contact us should you need further clarification:

      

Tel :   03-4047 8011  (En Chuang Kuang Hong)

Tel :   03-4047 8018 (En Mohamad Fazirul Izat Mohd Termizi)

Tel :   03-4047 8016 (Pn. Nabila Syazwanie Kamaludin)

Tel :   03-4047 8021 (Pn. Maznah Yahya)

Tel :   03-4047 7335 (Pn. Siti Shaniza Shahidan)

 

 

TECHNOLOGY Division, Development Sector
Lembaga Pembangunan Industri Pembinaan Malaysia,Tingkat 23, Sunway Putra Tower,
No 11, Jalan Sunway,50350 Kuala Lumpur

 

Talian Am : 03-4047 8000

Talian Faks : 03-4047 8080

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WHAT IS SHASSIC ?

Safety and Health Assessment System in Construction or SHASSIC is an independent method to assess and evaluate the safety and health performance of a contractor in construction works/ projects. SHASSIC was developed by a Technical Committee comprises of industry stakeholders. It was published as Construction Industry Standard or CIS 10 : 2008 in November 2008.
 

SHASSIC OBJECTIVES 

SHASSIC was designed and developed to enable the user to achieve any or combination of the following objectives:

  • to benchmark the level of safety and health performance of construction industry in Malaysia
  • to have a standard system on safety and health assessment in the construction industry
  • to assess safety and health performance of contractor(s) based on this standard
  • to evaluate the performance of contractor(s) on the safety and health practices at site
  • to improve and to take necessary corrective action on OSH performance and management at site; and
  • to compile data for statistical analysis.

USE OF SHASSIC IN CONSTRUCTION ACTIVITIES
 

SHASSIC is intended to complement the normal contractual requirement and specification in a project. It is not intended to be used independently as working requirement and specification. Unless specified in the project contract, safety and health designated person should not use SHASSIC to decide if the project site or parts of the project site are in accordance with requirement of the relevant Acts and Regulations or OSH Management System. It is still the responsibility of the contractor to ensure that safety and health of the construction site conforms to legislations requirement, approved standards, code of practice, guidelines, specifications and contractual requirements.

Preferably, the assessment shall be carried out when there are different type of activities that are on going at same time (concurrent activities) and many workers of different trades are involved at the site. It is recommended that SHASSIC assessment be carried out when the actual physical work progress had achieved or fall within 25 % to 75 %.

SCOPE OF SHASSIC

SHASSIC sets out the safety and health management and practices of contractor for various aspects of the construction work activities. SHASSIC cover 3 (three) main components of assessment such as document check, site/ workplace inspection and employees interview and covering components such as OSH policy, OSH organization, HIRARC, OSH training and promotion, machinery and equipment management, materials management, emergency preparedness, accident investigation and reporting and records management and performance monitoring. 
Application shall cover COSH management system and practices during construction work activities, particularly work activities covered under Occupational Safety and Health Act, 1994, Factories and Machinery Act, 1967 and regulations made under this act such as Factories and Machinery (Building Operations and Works of Engineering Construction) (Safety) Regulations 1986, and Factories and Machinery (Safety, Health and Welfare) Regulations, 1970.

For the purpose of terms and references, the following Acts, Regulations and OHS management system standards shall take precedence, Occupational Safety and Health Act, 1994 (Act 514) and Regulations, Factories and Machinery Act, 1967 (Act 139) and Regulations and Rules, OHSAS 18001: 2007, MS 1722: 2005 and ILO OHS MS: 2001.

SHASSIC ASSESSMENT

Basically, SHASSIC  assessment is divided into 3 (three) different components namely, document check; work site inspection and employee interview.
 
Document check
Checking of OSH related documents and records will enable the assessor to determine the compliances of the establishment of safety and health programmes and activities. There are 63 questionnaires identified for this component check and is listed out in Annex A.
 

Site/ workplace inspection
There are 62 items identified for inspection for this component and they are listed out in Annex B. Workplace inspection shall be carried out at 5 (five) highly risk areas within a site. These locations will be determined by the SHASSIC assessor. The assessor may also discuss with the principal contractor prior to selection of these high risk areas for assessment.
This assessment shall provide the assessor with the valuable visual comparison evidence on the OSH programs implemented, enforced and practiced at site/ workplace.
 

Employees interview
Employees shall be randomly selected from all levels and occupation so that they could be interviewed by the assessor using established standard questionnaire. There are 48 questions for this component as listed in Annex C.
The employees in this component are categorised into 3 (three) categories, as spelt out in Annex C. The numbers of employee from each category to be interviewed are as follows:

  •  Category ‘A' - 1 (one) employee from management personnel,
  •  Category ‘B' - 3 (three) employee from safety and health personnel or OSH Committee members and/or combination of both; and
  •  Category ‘C' - 10 (ten) workers from various trades/skills.

WEIGHTAGE & SCORE

The weightage for safety and health performance are allocated in accordance to 3 (three) components as shown in Table 1 and the score calculation is shown below.
 

Table 1. Allocation of weightage for components

 Components

 

Weightage (%)

Document check

40

Workplace inspection

40

Employee interview

20

 

Total score

 

100

 
 
 
The weightage system is aimed at making the score quantitative in representing the safety and health performance of the respective contractor.
Basic formulas for respective component weightage are as follows:

 

Document check

 Total Number  ‘C'  Scored    X 40 % = SHASSIC score for Document Check- (A)

   (63 - Number of ‘NA')

Workplace Inspection

 Total Number  ‘C'  Scored   X 40 % = SHASSIC score for Workplace Inspection - (B)

   (310  - Number of ‘NA')

 Employees Interview

 Total Number  ‘C'  Scored    X 20 % = SHASSIC score for Employees Interview - (C)

  (330 - Number of ‘NA')

 where,

 C     is the total number of "Compliance"

 NA  is the total number of item that is "Not Applicable".

 The total SHASSIC score in Document Check (A) plus (+) total SHASSIC score in Workplace Inspection (B) plus (+) the total SHASSIC score in Employees Interview (C) components shall justifying the ranking star or stars. Stars awarded ranges from 1 star to 5 stars as per Table 2.

Table 2.   Star Ranking

  

SHASSIC

(Score %)

 

Star(s) Awarded

 

Justification

 

85 to 100

 * * * * *

 Potential and significant workplace high risks/ hazards are managed and documented

70 to 84

* * * *

Potential and significant workplace high risks/ hazards are managed and documented but there are few low risks work activities are neglected.

55 to 69

* * * 

 Potential and significant workplace high risks/ hazards are managed and documented but there are few medium risks work activities are neglected. 

40 to 54

 * *

 Potential and significant workplace high risks/ hazards partly managed and not properly documented.

39 and less

 Potential and significant risks/ hazards poorly managed and not properly documented.

 
 
 
WHO CAN BE A SHASSIC ASSESSOR ?
SHASSIC Assessor must be a person who is qualified and have certain years of working experience in construction industry. A SHASSIC Assessor shall fulfil one of the following criteria below.
  • Has successfully attended and passed one day course organised by CIDB and has a minimum of 5 years working experience in the construction industry; or
  • Has successfully attended and passed OHSAS 18001 Lead Auditor Course and has a minimum of 3 years working experience in the construction industry (construction site). (Exempted from attending 1 day course conducted by CIDB); or
  • A Construction Safety and Health Officer (CSHO * ) with 2 years experience in the construction industry. (Exempted from attending 1 day course conducted by CIDB)
 

* Note :  CSHO means a person who is registered with DOSH as Safety & Health Officer and attended successfully 5 (five) days course organised by CIDB for Construction Safety & Health Officer.

 
 
Contractors may engage any qualified person above to carry out SHASSIC assessment or alternatively they can make arrangement with CIDB to carry out SHASSIC assessment. Currently CIDB is providing this service  Free of Charge ( FOC )  and contractors are entitled for 20 CCD for a successful assessment.  
Contractors just need to fill in a FORM which is available at Standard & Quality Division, 10th Floor, Grand Seasons Avenue, Jalan Pahang, 53000 Kuala Lumpur and fax to 03 - 40451808. That's all, so simple !  CIDB officers will contact the contractor and will make arrangement for SHASSIC assessment.
 
 
 
 HOW CONTRACTORS CAN BENEFIT FROM SHASSIC ASSESSMENT ?
 Some of the benefits that the contractor could expect after carrying out SHASSIC assessment are as listed below :-
  •  Base on SHASSIC score, contractor could identify those ‘areas' where they have failed or did not score high. Customise training or remedial measures could be arranged  to improve safety and health management for these ‘areas'
  • A proper safety and health assessment system would be established at construction sites and would make easier for authorities to inspect at site as OSH system already in place.
  • Guided checklists based on SHASSIC's document will help the Safety and Health    Officers to discharge their duties more effective and efficiently
 
CONCLUSION
SHASSIC was developed to assist everyone particularly the contractors in managing their safety and health at construction sites based on safety and health performance's assessment.  CIDB believes, by using SHASSIC assessment system as a norm of practice at site, accidents could be prevented or minimized.